{"id":10752,"date":"2025-02-24T16:31:12","date_gmt":"2025-02-24T15:31:12","guid":{"rendered":"https:\/\/www.bowbridge.net\/?page_id=10752"},"modified":"2025-02-24T16:32:13","modified_gmt":"2025-02-24T15:32:13","slug":"case-study-duvall-schools","status":"publish","type":"page","link":"https:\/\/www.bowbridge.net\/en\/case-study-duvall-schools\/","title":{"rendered":"Cybersecurity Measures at School District Stop Threats Before They Happen"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row content_width=&#8221;grid&#8221; css=&#8221;.vc_custom_1737319409580{margin-bottom: 25px !important;}&#8221;][vc_column css_animation=&#8221;none&#8221; width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1737320126779{margin-right: 15px !important;}&#8221;][vc_column_text css_animation=&#8221;fadeInDown&#8221; css=&#8221;&#8221;]<\/p>\n<h2 class=\"cs-title\">Duvall County Public Schools trusted bowbridge to secure their SAP and keep their operations running<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25&#8243;][vc_single_image image=&#8221;10758&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][vc_empty_space height=&#8221;20&#8243;][vc_column_text css=&#8221;.vc_custom_1737999925499{margin-bottom: 30px !important;}&#8221;]<\/p>\n<h3 style=\"color: #006eaa;\">The Challenge<\/h3>\n<p class=\"p3\">Like many educational institutions, Duval County Public Schools (DCPS) uses SAP for HR, logistics, maintenance, procurement, and other critical day-to-day functions. The SAP system manages everything from payroll and vendor payments to ordering textbooks.<\/p>\n<p class=\"p3\">Looking for a more efficient way of handling some of these tasks, The Jacksonville, Florida-based public school district planned to transition some employee tasks, like PTO requests, to a self-service option via an online portal.<\/p>\n<p class=\"p3\">But when you open a door to something so important, anyone can get in. And when everything is controlled by SAP, <i>everything <\/i>is at risk. Not only does the SAP system contain sensitive information like employee Social Security numbers, but one malware virus could bring the district\u2019s operations to a grinding halt. School supplies wouldn\u2019t get ordered. Repairs wouldn\u2019t get made. And without getting their paychecks, employees wouldn\u2019t come to work.<\/p>\n<p class=\"p3\">Some institutions implement best practices and hope for the best. But when one attachment and one lapse in judgement can bring down the whole system, best practices aren\u2019t enough.<\/p>\n<p>[\/vc_column_text][vc_row_inner content_aligment=&#8221;center&#8221;][vc_column_inner]<a href=\"https:\/\/www.bowbridge.net\/wp-content\/uploads\/2024\/09\/CSS_Duvall-Schools.pdf\" target=\"_blank\" style=\"color: #006EAA;background-color: #FFFFFF;border-color: #006EAA;font-size: 14px\" class=\"qodef-btn qodef-btn-small qodef-btn-default qodef-btn-custom-hover-bg qodef-btn-custom-border-hover qodef-btn-custom-hover-color cs-button\" data-hover-bg-color=\"#006EAA\" data-hover-color=\"#FFFFFF\" data-hover-border-color=\"#006EAA\" >\n        <span class=\"qodef-btn-text\">Download the Case Study<\/span>\n    <span class=\"qodef-btn-text-icon\"><\/span>\n<\/a>[\/vc_column_inner][\/vc_row_inner][vc_column_text css=&#8221;.vc_custom_1738000125972{margin-top: 30px !important;}&#8221;]<\/p>\n<p class=\"p1\">Sukhbir Singh, an SAP consultant for Duval County Public Schools, highlighted the gravity of the situation. \u201cLiterally everything will come to a standstill,\u201d he said. \u201cEmployees may not get paid, which is the most visible impact. If a cyberattack goes longer than a couple of days, other critical functions like vendor payments and scheduling will also be affected.\u201d<\/p>\n<p class=\"p1\">Naturally, the school system wanted a way to balance the convenience of self-service with increased security to ensure critical operations weren\u2019t interrupted.<\/p>\n<p class=\"p1\">So before implementing the self-serve option, DCPS decided to make sure the worst outcome wouldn\u2019t happen.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;10754&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;]<div class=\"qodef-elements-holder qodef-responsive-mode-768\" style=\"background-color:#f4f4f4;\"><div class=\"qodef-elements-holder-item qodef-vertical-alignment-middle qodef-horizontal-alignment-left\" >\r\n\t<div class=\"qodef-elements-holder-item-inner\">\r\n\t\t<div class=\"qodef-elements-holder-item-content qodef-elements-holder-custom-307704\" style=\"padding: 30px\">\r\n\t\t\t\t\t\t<div class=\"qodef-separator-holder clearfix  qodef-separator-center qodef-separator-full-width\">\r\n\t<div class=\"qodef-separator\" style=\"border-color: #fc280a;border-style: solid;border-width: 3px;margin-top: 0px;margin-bottom: 10px\"><\/div>\r\n<\/div>\r\n[vc_column_text css=&#8221;.vc_custom_1738855899233{padding-left: 10px !important;}&#8221;]<\/p>\n<h3 style=\"margin-bottom: 30px;\">At a Glance<\/h3>\n<h4 class=\"p3\">Customer:<\/h4>\n<p class=\"p3\">Duval County Public Schools, Jacksonville, Fla.<\/p>\n<h4 class=\"p4\">Industry:<\/h4>\n<p class=\"p4\">Education<\/p>\n<h4 class=\"p4\">Challenge:<\/h4>\n<p class=\"p4\">Enable employee and manager self-service options online without compromising the security or availability of the SAP database.<\/p>\n<h4 class=\"p4\">Solution:<\/h4>\n<p class=\"p4\"><a href=\"https:\/\/www.bowbridge.net\/en\/anti-virus-for-sap-solutions\/\">bowbridge <em>Anti-Virus for SAP Solutions<\/em><\/a><\/p>\n<h4 class=\"p3\">Results: <b><\/b><\/h4>\n<ul>\n<li class=\"p5\">Protects SAP system from storing files infected with viruses and malware<\/li>\n<li class=\"p5\">Delivers fast performance to maintain payroll and procurement system high availability<\/li>\n<li class=\"p5\">Adds a layer of resiliency with automatic security signature updates<\/li>\n<li class=\"p6\">Enhances overall cybersecurity posture with minimal oversight required<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;]\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css_animation=&#8221;qodef-element-from-fade&#8221; css=&#8221;.vc_custom_1737144540580{margin-top: 20px !important;margin-bottom: 20px !important;padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"pull-quote\">&#8220;We chose bowbridge because it allowed us to disallow specific file types and update security signatures automatically every day. It offered control in a good way, as it didn&#8217;t need babysitting and ran on its own.&#8221;<\/p>\n<p>\u2014 Sukhbir Singh, an SAP consultant for Duval County Public Schools<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1738011108538{margin-top: 50px !important;margin-bottom: 40px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 40px !important;padding-left: 30px !important;background-color: #006EAA14 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1738011160123{padding-bottom: 10px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"color: #006eaa;\"><img loading=\"lazy\" decoding=\"async\" class=\"cs-image-right alignright wp-image-10804\" src=\"https:\/\/www.bowbridge.net\/wp-content\/uploads\/2025\/01\/proactive-defense-threats-300x199.jpg\" alt=\"\" width=\"450\" height=\"299\" srcset=\"https:\/\/www.bowbridge.net\/wp-content\/uploads\/2025\/01\/proactive-defense-threats-300x199.jpg 300w, https:\/\/www.bowbridge.net\/wp-content\/uploads\/2025\/01\/proactive-defense-threats-500x333.jpg 500w, https:\/\/www.bowbridge.net\/wp-content\/uploads\/2025\/01\/proactive-defense-threats.jpg 502w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/>The Solution<\/h3>\n<p class=\"p2\">To address these risks, DCPS turned to bowbridge for a comprehensive security solution. This solution allowed them to disallow specific file types and ensure that security signatures were automatically updated daily. That meant that no one was responsible for updating the software, eliminating the risk of a breach if they forgot to do so.<\/p>\n<p class=\"p2\">But multiple safeguards are better than one. So, the school also focused on educating staff and implementing two-factor authentication (2FA) to further enhance their defenses about cybersecurity threats.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1738011116135{margin-top: 50px !important;margin-bottom: 40px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 40px !important;padding-left: 30px !important;background-color: #F4F4F4 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1738011179495{padding-bottom: 10px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"color: #006eaa;\"><img loading=\"lazy\" decoding=\"async\" class=\"cs-image-left alignleft wp-image-10788\" src=\"https:\/\/www.bowbridge.net\/wp-content\/uploads\/2025\/01\/school-classtoom-300x200.jpg\" alt=\"\" width=\"450\" height=\"300\" srcset=\"https:\/\/www.bowbridge.net\/wp-content\/uploads\/2025\/01\/school-classtoom-300x200.jpg 300w, https:\/\/www.bowbridge.net\/wp-content\/uploads\/2025\/01\/school-classtoom.jpg 500w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/>The Results<\/h3>\n<p class=\"p2\">Proactive defense about threats worked for DCPS. By stopping potential threats at the entry point, they safeguarded their SAP system from cyberattacks. The combination of bowbridge\u2019s robust security features and comprehensive staff education ensured that their operations continued smoothly without any disruptions.<\/p>\n<p class=\"p2\">This case study serves as a valuable example for other educational institutions, demonstrating that with the right tools and proactive strategies, they can effectively mitigate cybersecurity risks and ensure the integrity and continuity of their operations.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1738000512020{padding-top: 40px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-203f711f-86fa-442c-bb62-9399c0a55240\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-203f711f-86fa-442c-bb62-9399c0a55240\" class=\"hs-cta-node hs-cta-203f711f-86fa-442c-bb62-9399c0a55240\"><!-- [if lte IE 8]><\/p>\n\n\n\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/2773339\/203f711f-86fa-442c-bb62-9399c0a55240\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" id=\"hs-cta-img-203f711f-86fa-442c-bb62-9399c0a55240\" class=\"hs-cta-img\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/2773339\/203f711f-86fa-442c-bb62-9399c0a55240.png\" alt=\"Ready to talk about protecting your on-premises or Cloud SAP files?\" \/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(2773339, '203f711f-86fa-442c-bb62-9399c0a55240', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->[\/vc_column_text][vc_empty_space height=&#8221;70px&#8221;][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row content_width=&#8221;grid&#8221; css=&#8221;.vc_custom_1737319409580{margin-bottom: 25px !important;}&#8221;][vc_column css_animation=&#8221;none&#8221; width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1737320126779{margin-right: 15px !important;}&#8221;][vc_column_text css_animation=&#8221;fadeInDown&#8221; css=&#8221;&#8221;] Duvall County Public Schools trusted bowbridge to secure their&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-10752","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bowbridge.net\/en\/wp-json\/wp\/v2\/pages\/10752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bowbridge.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bowbridge.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bowbridge.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bowbridge.net\/en\/wp-json\/wp\/v2\/comments?post=10752"}],"version-history":[{"count":84,"href":"https:\/\/www.bowbridge.net\/en\/wp-json\/wp\/v2\/pages\/10752\/revisions"}],"predecessor-version":[{"id":11000,"href":"https:\/\/www.bowbridge.net\/en\/wp-json\/wp\/v2\/pages\/10752\/revisions\/11000"}],"wp:attachment":[{"href":"https:\/\/www.bowbridge.net\/en\/wp-json\/wp\/v2\/media?parent=10752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}