{"id":10906,"date":"2025-02-24T16:28:17","date_gmt":"2025-02-24T15:28:17","guid":{"rendered":"https:\/\/www.bowbridge.net\/?page_id=10906"},"modified":"2025-02-24T16:28:17","modified_gmt":"2025-02-24T15:28:17","slug":"case-study-essen","status":"publish","type":"page","link":"https:\/\/www.bowbridge.net\/en\/case-study-essen\/","title":{"rendered":"The City of Essen Secures Electronic Files with bowbridge"},"content":{"rendered":"

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Essen Systemhaus chooses bowbridge Anti-Virus for SAP Solutions<\/em> to deter file-based threats<\/h2>\n

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The Challenge<\/h3>\n

As a central IT and telephone service provider with around 240 employees, the Essen Systemhaus (ESH) manages and advises more than 40 different departments, institutes and in-house operations for the City of Essen in northwest Germany.<\/p>\n

[\/vc_column_text][vc_row_inner content_aligment=”center”][vc_column_inner]\n Download the Case Study<\/span>\n <\/span>\n<\/a>[\/vc_column_inner][\/vc_row_inner][vc_column_text css=”.vc_custom_1738680533548{margin-top: 30px !important;}”]<\/p>\n

ESH was tasked with developing an SAP-based process for City of Essen administrators to electronically file documents. However, ESH also needed to safeguard operations. “The direct upload of files by users brings significant efficiency, but also considerable risks \u2014 not only for the electronic file, but also for the SAP system as a whole,” explains Raimund Fechtner, head of the Consultation and Application Development department of SAP Basic Services at ESH.<\/p>\n

ESH began the search for an external solution to protect against viruses, malware and other file-based threats. “In addition to security, the focus was on minimizing the impact on performance in order to ensure long-term user acceptance,” says Michael Rudwilleit, who is responsible for Users and Authorizations in SAP Base Administration as well as for SAP security for ESH.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”10913″ img_size=”medium” alignment=”center” css=”.vc_custom_1738684252907{padding-top: 35px !important;padding-right: 10px !important;padding-bottom: 35px !important;padding-left: 10px !important;}”]

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At a Glance<\/h3>\n

Customer:<\/h4>\n

Essen Systemhaus (ESH)<\/p>\n

Industry:<\/h4>\n

Central IT and telephone services provider for the City of Essen<\/p>\n

Challenge:<\/h4>\n

To permit the uploading of files by administrative staff and personnel into ESH\u2019s SAP system, without the risks of malware or performance degradation.<\/p>\n

Solution:<\/h4>\n

bowbridge Anti-Virus for SAP Solutions<\/em><\/a><\/p>\n

Results: <\/b><\/h4>\n

Increased operational efficiency thanks to digital storage of relevant data, with maximum protection against malware, viruses and other file-based threats.[\/vc_column_text][vc_empty_space height=”25px”]\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css_animation=”qodef-element-from-fade” css=”.vc_custom_1737144540580{margin-top: 20px !important;margin-bottom: 20px !important;padding-top: 30px !important;padding-bottom: 30px !important;}”][vc_column][vc_column_text css=””]<\/p>\n

“We evaluated the products that are available on the current market and also consulted the opinions of other SAP users. The benefits of bowbridge Anti-Virus for SAP Solutions are obvious.”<\/p>\n

\u2014 Raimund Fechtner, Head of Consultation and Application Development at ESH[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1738011108538{margin-top: 50px !important;margin-bottom: 40px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 40px !important;padding-left: 30px !important;background-color: #006EAA14 !important;}”][vc_column css=”.vc_custom_1738011160123{padding-bottom: 10px !important;}”][vc_column_text css=””]<\/p>\n

\"\"The Solution<\/h3>\n

After an intensive evaluation of different providers, the team decided on bowbridge Anti-Virus for SAP Solutions<\/i>. According to Fechtner, “We evaluated the products that are available on the current market and also consulted the opinions of other SAP users. The benefits of bowbridge Anti-Virus for SAP Solutions <\/i>are obvious.”<\/p>\n

As the only four-time SAP-certified security solution on the market, Anti-Virus for SAP Solutions <\/i>meets the requirements of NW-VSI 2.0 and therefore seamlessly integrates with SAP’s own monitoring and protocol functions. However, before Fechtner was willing to go live, he put the entire functionality of Anti-Virus for SAP Solutions <\/i>to the test in a 40-day trial period.<\/p>\n

During the evaluation, Fechtner\u2019s team collaborated with key users to compile a list of essential file formats that would need to be accepted into the SAP system. Anti- Virus for SAP Solutions <\/i>was then used to filter MIME-type files, blocking certain content completely and screening others for hidden malware. In contrast to SAP\u2019s standard filter function, Anti-Virus for SAP Solutions <\/i>identifies MIME type on the basis of the content, not on the file extension.<\/p>\n

The test proved to be a resounding success. As Fechtner explains, “No adjustments to the application or changes to the upload scenario were necessary, and the implementation went smoothly.”<\/p>\n

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“With bowbridge\u00a0Anti-Virus for SAP Solutions, we can now completely protect the file upload without losing any system performance or functionality.”<\/p>\n

\u2014 Raimund Fechtner, Head of Consultation and Application Development at ESH[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1738011116135{margin-top: 50px !important;margin-bottom: 40px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 40px !important;padding-left: 30px !important;background-color: #F4F4F4 !important;}”][vc_column css=”.vc_custom_1738011179495{padding-bottom: 10px !important;}”][vc_column_text css=””]<\/p>\n

\"\"The Results<\/h3>\n

With the electronic filing system now fully functional, the City of Essen has made administrative processes easier and much more efficient for employees. By also implementing bowbridge Anti-Virus for SAP<\/i>, ESH has ensured the highest levels of security and operational continuity \u2013 all with minimal implementation effort.<\/p>\n

“The malware scanning has no noticeable impact on the overall system performance,” Rudwilleit says. “Users can easily operate the electronic filing system without any restrictions. With bowbridge Anti-Virus for SAP Solutions<\/i>, we can now completely protect the file upload without losing any system performance or functionality”.<\/p>\n

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\"Ready<\/a><\/span>